All organizations must appoint a Telework Management Officer (LMO), who is the organization`s primary point of contact for policy and program matters. NTOs often work with a telework coordinator on the day-to-day operational aspects of telework. Managers should maintain frequent contact with their organization`s Telework Coordinator or Telework Coordinator to ensure that the Agency`s policies and procedures are properly applied and to ensure that they are aware of the full range of supports and resources available to them. You can find your agency`s telework coordinator by searching OPM`s work-life contact database. The following basic steps will help you and your workgroup maximize the benefits of telecommuting, minimize potential administrative burden, and set the stage for your employees` success. In addition, the rejection or dismissal should include information about when the employee could re-apply and what steps, if any, the employee should take to improve the employee`s chances of approval. Releases must be made in a timely manner. Managers should also review the organization`s collective agreements and telework policy to ensure that they meet all applicable requirements. The telework agreement provides a framework for the discussion that must take place between the manager and the employee about expectations.

For routine telework and situational telework, this discussion is important to ensure that the manager and employee understand each other`s expectations regarding fundamental issues, such as: The law requires each teleworker and their manager to enter into a written telework agreement for any type of telework, whether or not the employee teleworks regularly. For example, a written telework agreement is required for an employee who teleworks regularly once a week and for an employee who is only allowed to telework once a year. The parameters of this agreement are most often set out in the organization`s policy and/or collective agreement, but should include the following key elements: For more information, see the GSA Guidelines for Alternative Workplace Agreements. For more information on your telework agency equipment policy, please contact your agency telework directive, telework coordinator or TMO. You can find your telework coordinator by searching OPM`s work-life contact database. For employees covered by a collective agreement, remedies are governed by the negotiated complaint procedure (unless this matter is expressly excluded from this procedure by the collective agreement, in which case the Agency`s complaint procedure would apply). For non-bargaining staff, the Agency`s current complaint procedure would cover appeals against the rejection of a telework request. Telework must be implemented strategically and not piecemeally, as is often the case. A reactive approach to telework carries the risk of raising equity issues. Telework should be implemented strategically as much as possible, taking into account the needs, work and composition of the group. .